This car had 4,081 MILES and we've had it for 8-9 months. We take care of our vehicles, I am not a business traveler where I drive my car 20,000 miles or more a year. Ever since I've bought this late last year I've always had transmission issues with this SUV. Not even 5,000 miles and the transmission went out on me. Unbelievable, my husband wouldn't let me touch the car after the accident, and because he works for Ford he was able to work something out and the vehicles powertrain was investigated. Turns out my vehicle overheated without notifying me, which caused the transmission to not shift correctly or engage any movement, which has now caused a transmission failure. They looked at me like I was stupid until it took them an hour to turn on my vehicle. The Escape would not turn over after, had it towed to Ford dealership and explained everything that happened. I apologized to the woman and we called the police, no one was hurt. My car unresponsively moved forward at 3-5 miles an hour and I rear ended the woman in front of me. The light turned green so I shifted it from Drive, to Park, then Neutral, then Drive. So I put my foot down on the gas and it would just not move. Gave it a little bit of gas, didn't move either. It LITERALLY sounded like my transmission fell out onto the ground, I let my foot off the brake, it did not move. The traffic light obviously took its time and I fixed my hair, I placed the vehicle back into drive and it made this AWFUL clunking shifting sound. I put my vehicle in park (it is safe as long as you are aware of your surroundings) so I could get a few bobby pins out of my purse really quick. I was in the city and I stopped at a stop light. I just want a safe reliable car to drive!Īt the time this happened I was on my way to a wedding. For some reason it is completely normal for your car to shift into drive with no one in the car and proceed to drive itself into your house. I haven't had a car for over a month & 2. Ford company, who I filed a claim with will not respond to my calls. If there was an animal (dog) or a person standing in front of the door, the car would have pinned them to the house.ĭealership is saying there is nothing wrong with the car. No one wants to see what the car actually did, with NOONE in the car. I explain for what seems to be the hundredth time, offer to send the video footage. Car is towed to the dealership and the dealership calls and asks why the car is there, after multiple phone calls and a scheduled appointment. turned to get out of the car and shut the driver door and my car drove itself into the front door of my house.Ĭalled body shop because there was a bit of damageĬar has body work done, appointment scheduled for the dealership to inspect the car. I got into the drivers seat one leg outside of the car and other foot on the brake, pushed the button and started the car. On, I went out to start my car to let it warm up.
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